Frequently Asked Questions FAQs

Yes, we are fully bonded, insured, and licensed, providing you with peace of mind that you're working with a reputable and reliable junk removal service.

We serve Salem, Keizer, and surrounding areas. Our team is ready to assist you. Please contact us at 503-479-4795 for details if you need clarification on whether we cover your location.

Our pricing is typically based on the volume of items you need to be removed. We'll provide you with an upfront estimate before we start the job so you'll know the cost in advance.

We accept various payment methods, including credit cards, cash, and online payment options for your convenience.

Scheduling is easy! Just call us at 503-479-4795 or book online at www.junk911.com, and we'll find a convenient time for your junk removal. We offer flexible scheduling, including same-day and next-day appointments when available.

Absolutely! We offer recurring junk removal services for both residential and commercial customers. Just let us know your preferred schedule, and we'll cover the rest.

We can remove many items, including furniture, appliances, electronics, yard waste, construction debris, old mattresses, and more. If you need more clarification, contact us at 503-479-4795.

We cannot remove hazardous materials, including chemicals, paint, asbestos, and other dangerous substances. Additionally, local regulations may restrict the removal of certain items, so it's best to check with us for specific guidelines.

We can handle both small and large jobs. Whether you have a single item or a whole house full of junk, we have the resources to accommodate your needs.

You don't need to prepare the items for removal. Our team will handle the heavy lifting, disassembly, and sorting so you can leave everything as is.

Yes, we are committed to sustainability. We recycle or donate items in good condition whenever possible, ensuring they don't end up in our landfills.

Our team follows strict safety protocols, including wearing protective gear, using proper equipment, and ensuring a safe removal process to protect your property and our staff.

While it's not necessary for you to be present during the removal, it can be helpful to ensure we remove the correct items. If you can't be there, we'll work with you to confirm the details in advance.

We make sure to clean up the area after removing the junk. You won't be left with any mess or debris on your property.

After removal, we responsibly dispose of items according to local regulations. We recycle or donate reusable items and ensure proper disposal methods for the rest, all in an environmentally friendly manner.